We’re here to help

Have a product question, need help with an order, or want to discuss a partnership? Email or call us and include the details below so we can help you quickly.

Contact us

Need help? Contact Founder@vantagegoods.net or call +91 91487 87171.

We normally respond within 24 hours on business days. Phone and email are monitored Monday to Saturday. Messages or calls received on Sundays or public holidays will be answered on the next business day.

Vantage Goods does not currently operate any other public support email address or phone number. Be cautious of messages or calls claiming to represent us from another contact.

Help us resolve your request faster

Order or delivery help

Use the subject line: Order Help — [Order Number]

Include:

• Your order number
• The email address or phone number used at checkout
• A short description of what you need
• Screenshots of tracking information, if relevant

Damaged, defective, or incorrect item

Use the subject line: Delivery Issue — [Order Number]

Contact us within 48 hours of delivery and include:

• Clear photos of the item
• Photos of the outer package and shipping label
• A short unboxing video, if available
• The device model and product variant ordered

Return or exchange

Use the subject line: Return Request — [Order Number]

Please contact us before sending an item back. Include the item, reason for return, delivery date, and whether the product has been opened, installed, or used. Return instructions and the return address are provided after your request is approved. Please read our Returns & Refunds Policy before sending an item back.

Product compatibility

Use the subject line: Compatibility Check — [Product Name]

Tell us your exact device name and model. For Apple devices, check Settings → General → About → Model Name before writing to us.

Privacy request

Use the subject line: Privacy Request — [Access / Correction / Deletion / Consent]

For your protection, we may need to verify that the request relates to your information before acting on it.

Press, partnerships, or careers

• Press: Press Enquiry — [Publication / Creator Name]
• Partnerships: Partnership — [Company / Creator Name]
• Careers: Careers — [Role / Area] — [Your Name]

Send us a message

Recommended form fields:

• Name
• Email
• Order number (optional)
• Topic: Product question / Order status / Return or refund / Warranty / Privacy / Partnership / Press / Careers / Other
• Message
• Attachment (optional)
• Consent checkbox: “I understand that Vantage Goods will use the information I provide to respond to my request.”

Button: Send My Message